Feedback clippings

Customer Feedback

We love customer feedback

Why do we like it so much – even when it’s a complaint? Simple. Because it tells what we are doing right and what we might be doing wrong! Only through this can we continually improve products and levels of service to customers. 

So if you are a customer and have a comment  – good or bad – we want to hear it. And you can always just pick up the phone and call us the old-fashioned way if you prefer!

How else do we get feedback?

In years gone by, we sent paper surveys to customers and manually collated the results – yes we know that says something about how long we have been around!

In recent years though, we have committed our feedback system to Checkatrade.  Feedback given here is public and cannot be edited by us. So you can be sure its what our customers really think – good or bad.

Here are some recent comments from customers

The Checkatrade customer scores above are a snapshot taken on 22 November 2023 . See live customer feedback on Checkatrade here

0800 0428 428
0800 0425 425
0800 035 7575
0800 038 9888
0800 038 2888

Alarm Receiving Centre staff

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