To minimise unnecessary contact and risk to both Blitz customers and staff, the firm will not be carrying out any preventative (routine) maintenance visits to customers premises while the Covid-19 epidemic is at its current status. Remote maintenance (by internet access) will still be carried out where the system is both capable and set up for this.
No new security systems are being installed during this time.
Emergency service is still available to customers with a service contract by telephone, and where necessary on-site, 24hrs a day, 7 days a week.
All Blitz office staff and service engineers are working from home and have secure remote access to the Blitz customer management system and our VOIP (voice over IP) telephone system. We hope that this will enable us to provide Blitz customers will seamless telephone support and emergency service where necessary.
As soon as the Government changes its recommendations regarding the current ‘lockdown’ we will reassess this position and keep customers informed of any changes here on the website.
Paul Germaine. Managing Partner.